SCOPE
This notice applies to the public corporate website at heylu.group. Product-specific services such as Heylu and future LU Platform customer environments may have separate privacy notices appropriate to those services.
HEYLU GROUP / PRIVACY
PRIVACY
WITH CLEAR
SCOPE.
Corporate website privacy notice. Effective September 11, 2026.
NOTICE / 01
HOW THIS SITE
HANDLES INFORMATION.
This notice is intentionally scoped to the public Heylu Group corporate website and avoids making promises about separate products that require their own service-specific policies.
INFORMATION YOU PROVIDE
If you contact Heylu Group by email or through a future corporate form, we may receive the information you choose to provide, such as your name, organization, email address and message.
TECHNICAL INFORMATION
The website and its hosting or infrastructure providers may process technical information required to deliver, secure and operate the site, such as request metadata, device or browser information, approximate network location, diagnostics and security events.
HOW INFORMATION IS USED
Information may be used to operate and secure the website, respond to communications, evaluate partnership or business inquiries, troubleshoot issues and improve the corporate experience.
SERVICE PROVIDERS
Heylu Group may rely on infrastructure, hosting, security, analytics or communication providers to operate the website. These providers may process information on Heylu Group’s behalf subject to their applicable agreements and controls.
RETENTION
Information is retained only as long as reasonably necessary for the purpose for which it was collected, operational requirements, dispute resolution, security, or applicable legal obligations.
YOUR CHOICES
You may choose not to send information through corporate communications. Where applicable law grants privacy rights, requests should identify the information or interaction involved so Heylu Group can evaluate the request appropriately.
CHANGES
This notice may be updated as the corporate website, products and legal requirements evolve. Material changes should be reflected by an updated effective date.